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As of January 1, 2021, HealthChoices, a leading provider of physical health services, has updated its physical health agreement. The new agreement incorporates a range of important changes designed to help patients enjoy better access to quality care and support.

One of the key changes in the new agreement involves the definition of the term “physical health.” Under the updated agreement, physical health now encompasses a range of services including medical, surgical, and behavioral health services. This change reflects the growing understanding of the complex interplay between mental and physical health and the need for comprehensive care that addresses both aspects.

Another important update to the agreement involves the inclusion of new provisions for telehealth services. With the COVID-19 pandemic continuing to disrupt the healthcare industry, telehealth has emerged as a vital tool for ensuring patients can access care and support while minimizing the risk of transmission. The new physical health agreement now includes provisions that allow for the provision of telehealth services, making it easier for patients to connect with healthcare providers without the need for in-person visits.

The new agreement also includes updates to the process for referrals and authorizations. As part of these changes, HealthChoices has introduced a new electronic system for referrals and authorizations, streamlining the process and making it easier for healthcare providers to access the information they need to provide effective care.

Finally, the updated physical health agreement also includes provisions for improved transparency and accountability. By providing patients with clear information about their care options and rights, the agreement helps to ensure that patients are able to make informed decisions about their care and receive the support they need to achieve better health outcomes.

Overall, the updated HealthChoices physical health agreement effective January 1, 2021, represents a significant step forward in the provision of physical health services. By incorporating a range of important changes, including expanded definitions of physical health, increased access to telehealth services, and improved transparency and accountability, the new agreement helps to ensure that patients receive the comprehensive care and support they need to achieve better health outcomes.